ocr: Don Norman on lectronic Books: "Un the race ofit, electronic book' isan oxymoron. Paper books do a pertectly fine job, thank you. In this Voyager book we have tried to go a step tarther, to give a feeling of the author and how I approach problems, something that is best done through the video segments. In the video what's important is that the reader experiences me and the wayl think about things.Ive always felt strongly that when you know an author, you understand the very same work far better than if you do not know the author. "Am Ihappy with the book? No.I'm delighted with it and I'm proud ...